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3 flagship stores worldwide
Our Details
Email
hello@marvexa.com
Replies within 24 hours
Replies within 24 hours
Phone
+1 (212) 555-0140
Mon–Fri, 9am–6pm EST
Mon–Fri, 9am–6pm EST
Flagship Store
142 Spring Street, SoHo
New York, NY 10012
New York, NY 10012
Store Hours
Open NowMonday10:00 – 20:00
Tuesday10:00 – 20:00
Wednesday10:00 – 20:00
Thursday10:00 – 20:00
Friday10:00 – 20:00
Saturday11:00 – 18:00
SundayClosed
Follow & Connect
Retail Presence
Our Locations
SoHo, New York
Melrose, Los Angeles
Notting Hill, London
Help Center
Frequently Asked
Quick answers to our most common questions. Still stuck? We're always here.
Can't find your answer?
9 questions answered
Standard shipping takes 3–5 business days within the US and 7–14 business days internationally. Express 1–2 day options are available at checkout. All orders over $99 qualify for free standard shipping.
We offer free returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached. Use the prepaid return label included in your package — no restocking fee.
Every product page includes a detailed size guide with measurements in US, EU, and UK sizing. Our SS26 pieces use a contemporary fit — slightly relaxed but tailored. When between sizes, go up for outerwear and down for knitwear.
Orders can be modified or cancelled within 2 hours of placement. After that, our warehouse begins processing. Contact us immediately at hello@marvexa.com with your order number (#MARVEXA-00000) and we'll help.
Yes — complimentary gift wrapping is available at checkout for any order. You can include a personalised handwritten note up to 150 characters. All Marvexa pieces arrive in our signature cotton dust bag regardless of gift wrap.
Care instructions are on each garment's interior label and product page. Most natural-fibre pieces are hand-wash or dry-clean only. Use a fabric steamer rather than a hot iron for knitwear. Store folded and avoid prolonged sunlight.
We welcome wholesale partnerships and press collaborations. Email press@marvexa.com with your publication or store name, audience reach, and a brief outline. Our team responds within 48 hours.
We accept all major credit and debit cards (Visa, Mastercard, Amex), Apple Pay, PayPal, and Shop Pay. All transactions are SSL secured. We do not store any card details on our servers.
Yes — we ship to over 80 countries worldwide. International orders arrive within 7–14 business days. Customs duties and taxes may apply and are the responsibility of the recipient. An estimated duty is shown at checkout.
